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For orders that are cancelled after dispatch and while in transit, or rejected (in case of COD orders) Rs.100 shipping costs will be charged. For pre-paid orders the same will be deducted during the refund process, and in case of COD- reward points will be deducted.
All purchases are shipped from our warehouse in Mumbai, Maharashtra by reputed courier agencies. Please allow the following number of days from receipt of your order.
7-14 business days for domestic delivery
14-21 business days for international delivery (PS: international deliveries maybe subject to customers duties that the customer will have to pay to receive the package. We only charge shipping fee and not customs)
Order deliveries will be made between 9 am – 8 pm Monday – Saturday.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc.
Satianu takes no responsibility for goods signed by an alternative person.
Satianu is not responsible for damage after delivery.
All claims for shortages or damages must be reported to customer service on the day of delivery.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
Returns are easy. Contact us to initiate a return. In case you wish to know our replacement and refund policy, please email us at email@example.com
Worldwide Copyright © Satianu (brand owners Satianu). All worldwide rights reserved.